David Garzon | Bilingual Strategic Communications

FONDO DE BIENESTAR SOCIAL Comptroller General’s Office

Leading Communications Through Crisis and Transition

Led the communications strategy for a public welfare institution serving employees and families across education, health and credit services. During 2020–2021, I designed and executed communication initiatives that moved programs into virtual formats, promoted access to psychological support during the pandemic and later supported the return to in-person services.

Service Communication Audience-Centered Messaging Program Visibility Communication Systems

Internal communication material promoting service culture

FINANCIAL SERVICES

Procedural Transparency

Email campaigns and video tutorials drove digital adoption of severance and credit services among CGR technical staff — eliminating friction and increasing access.

99.99% Budget execution in severance payments — 2021

EDUCATION

Reputation & Enrollment Growth

Strategic communication of the EFQM Excellence Certification and national ranking secured institutional trust among CGR families, directly supporting enrollment growth.

79 New students enrolled in 2021

HEALTH & WELLBEING

High-Impact Crisis Response

Health campaigns and mental wellness communication during the pandemic transformed participation — exceeding institutional coverage targets by nearly 50%.

147.7% Coverage reached in 2020 — 142% in 2021

CGR Office of the Comptroller General

Change Communication for Institutional Modernization

Part of the communications team behind FOCO, a change management program created to support the institution’s modernization process. My role focused on translating communication strategy into visual and editorial assets that helped employees understand the transformation, reduce uncertainty and engage with institutional change.

Institutional Messaging Information Clarity Public Communication Editorial Structure

FOCO institutional communication materials

AGR Auditor General's Office

Institutional Communication, Media and Editorial Support

Worked within the institutional communications office supporting press materials, internal and external communication, editorial design and event communication. My role included press releases, publication layout, report covers, visual assets and support for national and international seminars and forums.

Institutional Communication Complex Information Structured Content Visual Communication

Editorial design for institutional report

I build clarity into communication.

My work sits at the intersection of communication strategy, information structure and execution. I help organizations make complex messages understandable, usable and aligned across audiences.

With 15+ years of experience across institutional communication, brand development and digital environments, I bring a systems view to communication problems that are often treated as isolated pieces.

Design is part of how I work, not the center of what I offer. What I really do is structure messages, information and processes so communication becomes clearer, more consistent and more effective.

I am currently seeking a full-time Communications role — ideally within government, healthcare, or mission-driven organizations in Arizona, New Mexico, or Colorado.

This portfolio is a record of communication problems solved through structure, clarity and strategic execution.

Structuring messages, information and processes so communication actually works.

Translating complexity into clarity

Strategic Communications Experience

Leading Communications Through Crisis and Transition

Procedural Transparency

Reputation & Enrollment Growth

High-Impact Crisis Response

Change Communication for Institutional Modernization

Institutional Communication, Media and Editorial Support

Selected Work

Structuring Operational Communication at Scale.

Turning Product Strategy into a Fundable Narrative.

Repositioning Veterinary Care Through Preventive Communication.

Selected Visual Systems

I build clarity into communication.